Applications

WhatsApp chat CRM

A WhatsApp-led enquiry workflow that helps a team organize conversations, assign follow-ups and review leads.

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PROJECT FIT

Who this service is for

Service and sales teams receiving enquiries through WhatsApp Business.

TYPICAL SCOPE

What we can include

Conversation and lead-stage mapping
Team assignment and response ownership
Template, consent and integration review
CRM synchronization and reporting requirements

QUOTE BY SCOPE

Ways to structure the work

These are planning tiers rather than fixed-price promises. MSC confirms final deliverables, timeline and price after reviewing the brief.

Applications

Inbox workflow

Price on quotation

Shared enquiry process and lead capture requirements.

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Applications

Team CRM

Price on quotation

Assignment, follow-up stages and pipeline visibility.

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Applications

Automation

Price on quotation

Approved messaging templates, integrations and reporting scoped to provider rules.

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HOW A PROJECT STARTS

Brief → scope → delivery

Share your goals, audience, current materials and timing. MSC reviews the requirements, confirms exclusions and dependencies, then sends a quotation for approval before work begins.

Service category reference: BoundlessTech